In Stock Guarantee

If you order from us, and the item ends up on back order, we'll give you money back! Was your order over $400? You'll get $100 back. Under $400? We refund you 20% off your order! If we don't have it, we'll give you money back for having to wait.

To claim your credit, please call or send us an email within 30 days of receipt of your product, or once you know it's back ordered. In the subject field please enter: In Stock Credit Claim. You can find our Customer Service number and Helpdesk below:

• Toll Free: 1-888-280-1265 (dial 3)

• Visit Our Customer Helpdesk

What orders qualify?

• Only orders that are over $400 receive the $100 credit.

• Orders under $400 receive a 20% refund off of their order.

• Items must be on back order to receive this credit - Items in stock are NOT eligible.

• Discontinued items are NOT eligible.

• Only standard products qualify for our in stock guarantee - special lamping, custom finishes and made-to-order products are NOT eligible for In Stock credit.

F.A.Q.